Premium Support Pricing - Lob
Support to meet your needs
Developer plan
Free
Get started
What's included
Developer center access
API status notifications
Email support
Business plan
$100 /per month
Billed annually
Get started
All of Developer plus
8 business hour SLA
Escalation phone support
Enterprise plan
Let’s chat
Billed annually
Talk to sales
All of Business plus
4 business hour SLA
Architecture and integration planning
Personal user training
Developer support
Dedicated customer success manager
Flexible support tools to ensure your success
Guaranteed First Response Time
Expedited handling and priority ticket routing that guarantees a first response within your SLA
Architecture and Integration Planning
API architecture and integration planning session led by a Lob solution engineer to assist in system design best practices
Zoom Support
Help when you need it with a Zoom meeting for escalated support cases
Developer Support
A dedicated Lob solutions engineer to troubleshoot any technical issues after implementation
Read more about our support features here.
Smarter mail starts with Lob
It's dead-simple to get up and running, and our experts are here to help at every step.