Customer Case Studies and Testimonials - Lob
Customer Stories
More than 12,000 companies are sending direct mail with Lob.
120Water accelerates critical regulatory mail by 80% with Lob
“The fact that we can have a mail piece printed and in the mail stream within two or three days – that’s a massive differentiator. That speed is critical for helping our customers meet compliance.”
Abby Warner, Chief Experience Officer
CoverTree
CoverTree is a digital MGA specializing in insurance for manufactured and modular homes.
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Pearly
How Pearly elevated patient billing and marketing with Lob
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Housecall Pro
Housecall Pro experienced increased repeat business among their Pros.
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“Lob does the heavy lifting for all our direct mail campaigns, saving both our marketing team and our customers dozens of hours every month."
– Tom Hopkins, Director of Marketing at Pearly
Branch
Discover how Branch partnered with Lob to retain 25% more customers.
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Mabel
Discover how Mabel gets 30-50x response rates on its direct mail campaigns.
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VentureStack
VentureStack has shifted 90% of its marketing budget to direct mail. See why.
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Encamp
Discover how Encamp leverages automated direct mail for streamlined compliance.
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Healthcare Company
Direct mail is a high-performing channel within our Targeted Outreach Program – with 45% of account activations attributed to these mailings.
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NEXT
NEXT made a bet on a new channel and increased performance 4X.
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“Direct mail has been a nice complement to our online initiatives. We’ve found that many people who receive direct mail will never pick up the phone and call us, but they'll check us out online.”
– Tim McGarvey, Co-Founder, VentureStack
thredUp
A successful reactivation campaign helped thredUp re-engage customers. Read more
Included Health
Included Health uses automated direct mail for brand awareness and acquisition.
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iExit
iExit drives conversions and ARR with direct mail acquisition campaigns
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Marley Spoon
Marley Spoon found the recipe for conversion success with intelligent direct mail.
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BlueChip Financial
BlueChip Financial reduces potential mail costs by 50% with Lob Address Verification.
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TMF
TMF Reduces Direct Mail Costs by 50% with Automated Donor Acknowledgement Letters
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Congress.Cards
Congress.Cards Drives Advocacy through Direct Mail
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Resistbot
Resistbot Connects Constituents with Elected Officials through Direct Mail
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MuckRock
MuckRock Elevates Staff Time with Automated Direct Mail
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Inside Real Estate
Inside Real Estate Improves Response Rates by 5x with Personalized Direct Mail
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JustFix.nyc
JustFix.nyc Tackles Housing Displacement With Automated Direct Mail
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Spire Law
Spire Law uses Lob to ensure accurate delivery addresses and seamless mail workflows
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VillageCareMAX
VillageCareMAX Saves Over 4,000 Hours a Year by Automating HIPAA-Compliant Direct Mail
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Couchsurfing
Couchsurfing Uses Postcards & Address Data to Build Trust With Their Users
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Booking.com
How Booking.com Saves Thousands of Hours & Reduces Fraudulent Activity by 97%
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Myriad
Myriad Sends Trigger Based Direct Mail & Improves Collections by 20%
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Clover
Clover Automates HIPAA-Compliant Direct Mail
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RealMailers
RealMailers Automates Direct Mail Marketing to Help Their Clients Sell Homes
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Ameelio
Ameelio Tackles Criminal Justice Reform Through Direct Mail
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Realeflow
Realeflow Doubles Adoption Rates with Direct Mail
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Saylent
Saylent Improves Customer Engagement for Banks & Credit Unions
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B-Stock
B-Stock Eliminates Manual Oversight with CASS Address Verification
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Clearcover
Clearcover Scales Customer Servicing & Compliance
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Carewell
Carewell Uses Lob Address Verification API to Build Customer Loyalty and Cut Costs
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Current
Current Reduces Compliance Spend While Improving Their Customer Experience
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SmileDirectClub
SmileDirectClub Optimizes the Customer Journey with Automated Direct Mail
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Honeydue
Honeydue Delivers Real-Time Address Validation to Enhance Customer Experience
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CPH Insurance
CPH Insurance Reduces Direct Mail Lead Time by 98%
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